What we do

Our main areas of work are:

  • supporting family support groups and sharing information and learning between the groups;
  • providing information and support to individuals through a helpline, email service and website.

We also run an annual conference where family members and service providers can meet up, share stories, attend workshops and learn about best practice in family recovery both nationally and internationally.

Family support groups

We facilitate a network of family support groups across Scotland. These groups are for relatives, partners and friends who are affected by a loved one’s substance misuse. They provide a welcoming and non judgemental environment for sharing stories and experiences.

Our Development Officers - Family Support, lead on this aspect of our work. We offer practical support to groups, including helping them get started and advice about fundraising, writing a constitution and developing partnerships.

Family support groups have a vital role to play in the recovery journey of family members. More than a quarter of our membership say that peer support is what has helped them most. One member writes, ‘just time has helped, and frequently going to support groups – to listen and be able to speak about how I feel and not be judged.’

Helpline services

We want families to have easy access to the information that they need to help their relative and to help themselves. We do this through the website and helpline phone and email service. Scott, our Training and Quality Manager, leads on this aspect of our work.

Website visitors can access information, search for their nearest support services and find inspiration from stories of real life recovery. We also have a free and confidential phoneline which is manned by trained volunteers, and an email service.

Annual conference

Our annual conference is an opportunity for family members to meet up, share stories and be reminded that they are not alone. Senior government representatives are regular speakers. Delegates appreciate the opportunity to put questions to them and to meet them over coffee.