Get help now

Contact the helpline

Talk to us on 08080 10 10 11

Help and support is available for families and friends of those misusing Alcohol or drugs.

Please call our free and confidential¹ helpline today if you have been affected by a loved one’s substance misuse.

Our trained volunteers will be supportive and provide the information you need, or will simply listen if you need to talk.

The helpline is open Monday to Friday from 9am – 11pm and from 5pm to 11pm on Saturday and Sundays.

Email us

If you prefer, you can email us your question or concern² by using the form at the bottom of the page.

Importance of support

Phoning or emailing our helpline is often the first time someone has been able to talk about their situation. It can be an important first step in getting information about local services and available support.

Often family members try to deal with the problem themselves and may only seek help when there is a crisis. However, when families do receive support, they often say it helps them cope better, and they wish they had sought help earlier.

¹Calls from landlines are free. Calls from a mobile phone vary in cost depending on your service provider.

²The information you give to Scottish Families Affected by Alcohol & Drugs will only be used to provide an email response. It will not be passed to other organisations or third parties not directly connected with Scottish Families Affected by Alcohol & Drugs and you will not receive more communication from Scottish Families Affected by Alcohol Drugs unless you have asked for it.

About you


You may optionally enter your local area (town/city or region) or first part of your postcode (e.g. EH51) to allow us to provide information on local services.

Your question

Leave this empty: