‘Changing Lives and Saving Lives’ Our Impact Report 2021-22

3,402 more people were supported by Scottish Families’ services in 2021/22 as well as those we are already supporting.

‘Thank you so much for all the hard work you all do for us, I have been with social services since 2007 and you are the best people we have worked with and you should be working all over Scotland, really yous are amazing!’ – Family Member

Our latest Impact Report is now available to read with stories from our Click and Deliver Naloxone Service, Book Group, Routes young person’s group and our Holding On support service. We’ve also included our achievements and highlights of the last year (that we are incredibly proud of!) We’ve also included stats and information about our support services and projects and the impact they are having on family members across Scotland.

‘The theme of this year’s Impact Report – Changing Lives and Saving Lives – is a very bold claim for any organisation to make. But it is an echo of what families tell us about the difference we are making across Scotland every day. So we are just passing that on! 

And this is what motivates every one of us to keep on carrying on, through what has now been an incredibly hard two years of pandemic. The harms families faced before COVID, through COVID and whatever point we are now at (living with COVID seems to be the phrase of the moment) are still very much there. 

Scotland is a country which is continuing to struggle with its relationship with alcohol and drugs, but where it is still not easy to speak out about our experiences, and where the support is so often not there when we need it and how we need it. There continues to be a disconnect between the huge weight of planning, improvement and change work going on at meetings and in written documents, and life on the ground for families and their loved ones. 

Since our last Impact Report, we have sobbed our way through a farewell to our lovely team member Pam, who played such a key part in our Routes Young Persons’ Project throughout its initial three-year national demonstration phase, and we have also welcomed Jade, Kirsten, Maureen and Shana into our merry band. We have six further staff joining us this June to expand our Fife, Inverclyde and Routes teams, and we can’t wait to have them on board. 

And to build on what we are already doing, we have so much else coming up this year, including a re-focusing on alcohol harms, a new cocaine and families report, UK media guidelines, our ‘This Fierce Love’ family story tour, developing volunteering, and running a My Family, My Rights advocacy programme. We just cannot stand still when there is still so much to do!’ – Justina Murray, CEO

Read Our Impact Report 2021-2022


We use cookies. By browsing our site you agree to our use of cookies.