Helpline Hours Over The Holidays

A pine tree on its own in the snow with snow falling from the sky

The Scottish Families Affected by Alcohol and Drugs Helpline will be running at a reduced capacity during the holidays.

If no advisor is available you can leave a message and we will return your call.

For Saturdays and Sundays, we operate a callback service where you can either leave a message, email us or text us.

At peak times our Helpline may be busy. We have dedicated email and text advisors that can potentially respond faster to you.

Helpline: 08080 10 10 11
Text: 07908 667551

Have a lovely break over the holidays and we’ll see you all again in January!

Helpline Hours:

Christmas Day – Callback Service

Boxing Day – Callback Service

Monday 27th December – 9am – 9pm

Tuesday 28th December – 9am – 5pm

Wednesday 29th December – 9am – 5pm

Thursday 30th December – 9am – 9pm

Friday 31st December – 9am – 5pm

New Year’s Day – Callback Service

Sunday 2nd January – Callback Service

Monday 3rd January – 9am – 9pm

Tuesday 4th January – 9am – 5pm

Wednesday 5th January – 9am – 5pm

Thursday 6th January – 9am – 9pm

Friday 7th January – 9am – 5pm

Saturday 8th January – Callback Service

Sunday 9th January – Callback Service

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