Introduction to Supporting Families 

Are you looking to take your first steps in developing your knowledge about why families need support? 

Our Introduction to Supporting Families course is perfect for you. Learn about the unique needs and experiences of family members and understand how empathy and listening skills are so important to family support.  

This course is beginner-level and designed to be a first step for anyone who would like to find out about families affected by alcohol and drugs. 

This training is for you if you’re: a family member; a healthcare professional; a social worker; a member of the drug & alcohol workforce; an employer; a volunteer, a student; a policy maker, a politician; a community leader; or an interested member of the public. 

What do we cover?

  • Recognise that families need support and how this can be different to that for the alcohol or drug user. 
  • Discuss family members’ experiences and needs, and how family members can support recovery. 
  • Relate empathy and listening skills to family support. 
  • Identify local support options for family members. 

Why is this important?

Understanding the needs of impacted family members is crucial to offering effective support and compassion. This training shows true family experiences, providing a view of the often complex lives and routines of day-to-day life.  

And it offers some solutions – how to listen with empathy, what support is on offer, and how this can make an enormous difference in the lives of family members. 


The Introduction to Supporting Families course is £300 for two hours with a maximum of 15 participants

Further Information


We have worked with families and organisations that help and support families for over fifteen years. We have been given invaluable information from family members to be able to provide these courses to the alcohol, drug and wider workforce, and to have people living with someone else’s alcohol or drug use recognised and supported.

Each course can take up to fifteen members of staff. For larger groups, please contact to discuss requirements.

We can deliver learning & development online using Zoom or Microsoft Teams.

How to Book

If you would like some further information or would like to book the course contact us at

You can also fill out our training enquiry form.

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