Debt or Financial Advice Support Organisations

Citizens Advice Direct (Scotland)

Advice on issues such as debt, employment, welfare and consumer advice.

Helpline: 0800 028 1456

Website: https://www.cas.org.uk/

Stepchange

Free debt advice based on a comprehensive assessment of your situation. They will provide practical help and support for however long is required.

Helpline: 0800 138 1111, Mon – Fri: 8am – 8pm, Saturday 8am – 4pm

Email: client.service@stepchange.org

Website: http://www.stepchange.org.uk

Webchat: https://www.stepchange.org/contact-us.aspx

National Debtline

Provides free confidential and independent advice on how to deal with debt problems.

Helpline: 0808  808 4000 (Mon – Fri: 9am – 8pm, Sat: 9.30am – 1pm)

Website: https://www.nationaldebtline.org/

Webchat: https://www.nationaldebtline.org/contact-us (Mon – Fri: 9am – 8pm, Sat: 9.30am – 1pm)

Disability Benefits Helpline

For Personal Independence Payments (PIP previously called Disability Living Allowance DLA) and Attendance Allowance.

Helpline: 0800 121 4433

Text line: 0800 121 4493

Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433

Website: https://www.gov.uk/disability-benefits-helpline

Kinship Care Helpline

Specialist helpline for kinship carers provided by Citizens Advice Direct. The website has a ‘Kinship Care & Benefits – the essentials’ fact-sheet providing information on benefits and tax credit rules for kinship carers.

Helpline: 0808 800 0006, Monday – Friday – 9.00am – 22.00 / Saturday and Sunday – 12.00 – 20.00

Website: https://www.citizensadvice.org.uk/scotland/family/children-and-young-people/kinship-care-s/

VoiceAbility

Providing free support to disabled people who need help with the social security benefit changes in Scotland.

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We help people be heard when it matters most. Advocates are independent professionals who are on the side of their clients. They support people to know their rights ensuring they are involved as much as possible in decisions about their health and care or are represented when required. People with mental and physical disabilities, who might otherwise struggle to convey their thoughts and needs in discussions about their benefits, can access impartial help anywhere in Scotland

Email: helpline@voiceability.org

Telephone: 0300 303 1660

Self-referral online:voiceability.org/referral

Website : https://www.voiceability.org/support-and-help/support-to-access-benefits-in-scotland