Debt or Financial Advice Support Organisations
Citizens Advice Direct (Scotland)
Advice on issues such as debt, employment, welfare and consumer advice.
Helpline: 0800 028 1456
Website: https://www.cas.org.uk/
Stepchange
Free debt advice based on a comprehensive assessment of your situation. They will provide practical help and support for however long is required.
Helpline: 0800 138 1111, Mon – Fri: 8am – 8pm, Saturday 8am – 4pm
Email: client.service@stepchange.org
Website: http://www.stepchange.org.uk
Webchat: https://www.stepchange.org/contact-us.aspx
National Debtline
Provides free confidential and independent advice on how to deal with debt problems.
Helpline: 0808 808 4000 (Mon – Fri: 9am – 8pm, Sat: 9.30am – 1pm)
Website: https://www.nationaldebtline.org/
Webchat: https://www.nationaldebtline.org/contact-us (Mon – Fri: 9am – 8pm, Sat: 9.30am – 1pm)
Disability Benefits Helpline
For Personal Independence Payments (PIP previously called Disability Living Allowance DLA) and Attendance Allowance.
Helpline: 0800 121 4433
Text line: 0800 121 4493
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433
Website: https://www.gov.uk/disability-benefits-helpline
Kinship Care Helpline
Specialist helpline for kinship carers provided by Citizens Advice Direct. The website has a ‘Kinship Care & Benefits – the essentials’ fact-sheet providing information on benefits and tax credit rules for kinship carers.
Helpline: 0808 800 0006, Monday – Friday – 9.00am – 22.00 / Saturday and Sunday – 12.00 – 20.00
Website: https://www.citizensadvice.org.uk/scotland/family/children-and-young-people/kinship-care-s/
Think your organisation should be listed here?
If you would like your organisation to be considered for adding to our website please contact our Helpline Development Officer, Suzie Gallagher - suzanne@sfad.org.uk.