Debt or Financial Advice Support Organisations

Citizens Advice Direct (Scotland)

Advice on issues such as debt, employment, welfare and consumer advice.

Helpline: 0800 028 1456



Free debt advice based on a comprehensive assessment of your situation. They will provide practical help and support for however long is required.

Helpline: 0800 138 1111, Mon – Fri: 8am – 8pm, Saturday 8am – 4pm




National Debtline

Provides free confidential and independent advice on how to deal with debt problems.

Helpline: 0808  808 4000 (Mon – Fri: 9am – 8pm, Sat: 9.30am – 1pm)


Webchat: (Mon – Fri: 9am – 8pm, Sat: 9.30am – 1pm)

Disability Benefits Helpline

For Personal Independence Payments (PIP previously called Disability Living Allowance DLA) and Attendance Allowance.

Helpline: 0800 121 4433

Text line: 0800 121 4493

Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433


Kinship Care Helpline

Specialist helpline for kinship carers provided by Citizens Advice Direct. The website has a ‘Kinship Care & Benefits – the essentials’ fact-sheet providing information on benefits and tax credit rules for kinship carers.

Helpline: 0808 800 0006, Monday – Friday – 9.00am – 22.00 / Saturday and Sunday – 12.00 – 20.00


Think your organisation should be listed here?

If you would like your organisation to be considered for adding to our website please contact our Helpline Development Officer, Suzie Gallagher -

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