Family Support Organisations


A specialist drug and alcohol treatment charity. Services include family support and services for young people.


Families Anonymous

A 12-step group for the families and friends of people with drugs, alcohol, or related behavioral problems. Any concerned person is encouraged to attend their meetings.


Families Outside

Provides support and information for the families of people in prison.

Visit their website, or contact their helpline service on 0500 83 93 83 /

Website :

Helpline : 0500 83 93 83

Parentline Scotland

A free helpline and email service for anyone with a concern about a child, run by Children 1st.

Helpline : 0800 028 2233 (9am to 10pm, Mon – Fri 12 noon – 8pm on Sat and Sun.)


Relationships Scotland

Provides relationship counselling, family mediation, child contact centres and other family support services.


SACRO (Safeguarding Communities, Reducing Offending)

Provides advice, assistance and support to offenders and their families. Online search for local offices.


HOPE Scotland

Offers support to offenders, prisoners and their families.


Home-Start provides informal and friendly support for families with young children. Their support is free, confidential and non-judgmental.

Helpline0800 068 63 68


Capability Scotland

Capability works with disabled people of all ages and their families and carers throughout Scotland.

Helpline0131 337 9876


One Parent Families Scotland

Operate National Lone Parent Helpline. Provide advice and practical support for single parents.

They provide advice on benefits and tax credits, child maintenance, family rights, childcare, separation, moving into work and advice on education funding.  OPFS also offer locally based services that provide personal face to face family support, help to move into work through work preparation or work training programmes, a flexible childcare service, debt advice, representation on benefit disputes and practitioner support.  Contact them to see how they can help you.

Helpline : 0808 801 0323 Mon – Fri: 9:30am – 4:00pm.


Age Scotland

Age Concern Scotland and Help the aged in Scotland have joined to form a single entity dedicated to improving the lives of older people. Operate  Scottish helpline for older people.


Scottish helpline for older people – Silverline

For older people and those who care for or work with older people.

Helpline0845 125 9732 Mon – Fri: 10am – 4pm

Think your organisation should be listed here?

If you would like your organisation to be considered for adding to our website please contact our Helpline Development Officer, Suzie Gallagher -

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