Impact Report 2018/19: Our Impact through Family Voices

Through Family Voices

We had a very busy, action-packed year in 2018/19 and we want to share our impact with you.

We decided this year that rather than just putting numbers on a page, we would ask the people we support (and who support us) to write a short story on their experiences with Scottish Families.

Our impact report is organised into our five main outcomes:

  • Families are supported
  • Families are included
  • Families are recognised
  • Families are connected to communities
  • Families are a movement for change

Under each outcome, we have shared a family story. What better way to show our impact than hearing it from the incredible people we work with and support?

Our summarised figures for 2018/19:

  • 951 Helpline contacts
  • 139 Telehealth referrals
  • 126 Bereavement referrals
  • 105 new referrals in Forth Valley
  • 58 new referrals in East Dunbartonshire
  • 1,193 workforce trained
  • 96,062 website views
  • 402 mailing list subscribers
  • 740 Community contacts
  • 296 at Connecting Families events
  • 99 Family Recovery Initiative Fund enquiries
  • £182,071 raised through fundraising

‘Thank you for your text. My son is doing brilliant and has not had a drink in months. Things are really good for us as a family. I can only thank you from the bottom of my heart for being there with me. I don’t think I would have had the strength to carry on if I didn’t know you were only a phone call away. I’ve got my kind loving son back and I hope it stays that way. I am really proud of him. Thank you so much for being there for me.’ – Linda (name change)

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