The Scottish Families Affected by Alcohol and Drugs Helpline will be running at a reduced capacity during the holidays.
If no advisor is available you can leave a message and we will return your call.
For Saturdays and Sundays, we operate a callback service where you can either leave a message, or email us.
At peak times our Helpline may be busy. We have dedicated email and text advisors that can potentially respond faster to you.
Helpline: 08080 10 10 11
Email: helpline@sfad.org.uk
Webchat: www.sfad.org.uk
Helpline Hours:
Monday 19th December: 9am – 9pm
Tuesday 20th December: 9am – 5pm
Wednesday 21st December: 9am – 5pm
Thursday 22nd December: 9am – 5pm
Friday 23rd December: 5pm – 8pm
Christmas Eve 24th December: call-back service (answer machine)
Christmas Day 25th December: call-back service (answer machine)
Boxing Day 26th December: 6pm – 9pm
Tuesday 27th December: 5pm – 8pm
Wednesday 28th December: 9am – 5pm
Thursday 29th December: 9am – 5pm
Friday 30th December: 9am – 5pm
Hogmanay 31st December: call-back service (answer machine)
New Year’s Day 1st January: call-back service (answer machine)
Monday 2nd January: 6pm – 9pm
Tuesday 3rd January: 5pm – 8pm
Wednesday 4th January: 9am – 5pm
Thursday 5th January: 9am – 5pm
Friday 6th January: 9am – 5pm
Saturday 7th January: call-back service (answer machine)
Sunday 8th January: call-back service (answer machine)